COOKIE POLICY

Last Updated: 01-January-2025

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better client experience by remembering your preferences and enabling essential service functions.

 

How We Use Cookies

Essential Cookies (Always Active):

    • Website Functionality: Core website operations and security
    • Client Authentication: Account login and session management
    • Booking System: Appointment scheduling and management functionality
    • Shopping Cart: Product purchase functionality (where applicable)
    • Security: Fraud prevention and transaction protection
    • Treatment Records: Secure access to client treatment history

Analytics and Performance Cookies (With Your Consent):

    • Service Analytics: Treatment and website performance tracking
    • Client Journey: User behaviour and experience optimisation
    • Booking Insights: Appointment patterns and scheduling efficiency
    • Product Performance: Beauty product sales and inventory tracking (where applicable)
    • Website Performance: Page load times and technical optimisation
    • Treatment Analytics: Service effectiveness and client satisfaction tracking

Marketing and Personalisation Cookies (With Your Consent):

    • Treatment Recommendations: Personalised beauty service suggestions
    • Client Segmentation: Targeted communications and promotional offers
    • Social Media Integration: Social sharing and beauty community features
    • Retargeting Campaigns: Relevant advertising for beauty services and products
    • Promotional Tracking: Campaign effectiveness and conversion measurement

Communication Cookies (With Your Consent):

    • Client Support: Help desk integration and live chat functionality
    • Appointment Reminders: Automated notification and reminder systems
    • Feedback Collection: Client satisfaction and review systems
    • Communication Preferences: Contact method and frequency management

 

Third-Party Service Cookies

We integrate with specialised beauty industry service providers:

    • Booking Systems: Professional appointment scheduling and management platforms
    • Payment Providers: Secure transaction processing for treatments and products
    • Communication Tools: Client messaging, notifications, and reminder services
    • Analytics Services: Website and service performance tracking
    • Social Media Integration: Social sharing and community engagement features
    • Product Platforms: E-commerce functionality for skincare and beauty products

 

Managing Your Cookie Preferences

You can control cookies through:

    • Cookie Preference Centre: Available in the website footer for granular control
    • Browser Settings: Block or delete cookies through your browser preferences
    • Opt-Out Tools: Direct links for specific services

Important Note: Blocking essential cookies may prevent you from booking appointments or purchasing products, and may significantly impact your website experience.

 

Cookie Retention

    • Session Cookies: Deleted when you close your browser
    • Booking Cookies: Stored for up to 30 days to preserve appointment details
    • Shopping Cookies: Stored for up to 30 days to preserve cart contents (where applicable)
    • Analytics Cookies: Retained for up to 26 months for service trend analysis
    • Marketing Cookies: Retained according to individual campaign policies
    • Client Preference Cookies: Stored for up to 2 years for account management

 

Contact Us

For questions about our cookie usage:

    • Email: info@yrskinclinic.ie